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Step 2
We are listening
Booking reference or Ticket number
*
Last name
*
Departure Airport
Arrival airport
Departure date and time
Arrival date and time
Airline code
Flight number
Ticket number
First name
Last name
Email address
Cabin
Booking reference
*
Departure airport
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Search Results
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Airport Name
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Airport Code
. sort descending
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Departure date and time
*
Arrival airport
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Search Results
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Airport Name
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Airport Code
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Arrival date and time
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Airline code
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Code
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Name
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Flight number
*
i
Follow Format : EY0000
PNR Issue Date
*
Ticket number
*
i
Please enter a 13-digit ticket number
First name
*
Last name
*
Email address
*
*
Phone(e.g. +001 for USA followed by contact number)
*
Travel document type
Select
Passport
Resident Alien Card
Permanent Resident Card
Re-entry Permit / Refugee Travel Document
Facilitation Document
Visa or Border Crossing Card
Emirates ID
Travel document number
*
Country of issue
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Name
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Cabin
Select
A > First
B > Economy
C > Business
D > Business
E > Economy
F > First
G > Economy
H > Economy
I > Business
J > Business
K > Economy
L > Economy
M > Economy
N > Economy
O > First
P > First
Q > Economy
R > Economy
S > Economy
T > Economy
U > Economy
V > Economy
W > Business
X > Business
Y > Economy
Z > Business
Customer
*
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Account Lookup View
Account Lookup View
Contacts Lookup View
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Account Name
. sort ascending
Address : City
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Account Type
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Email
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Phone#
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Registration Number
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Primary Contact
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Detected Language
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Name
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Language Code
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LCID
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Is Draft
Is Draft
No
Is Draft
Yes
Creating Case For?
Creating Case For?
Self
Creating Case For?
Someone else
Case Origin
Select
Twitter
CRM
Customer Voice Response
Email
Email Structured Forms
Etihad.com
Etihad Guest Portal
External Portal
Fax
Guest Response
IPC
Internal Portal
IoT
Letter
Live Chat
MEDA Portal
Manage Booking
OCR
Partner Portal
Phone
Proactive
Social
Social Media GSS
Voice Bot
Walk-in
Web Check-in
PNR Found In Lookup
Select
Null
No
Yes
Not Found - Technical Error
If you have a question about an upcoming flight, please get in touch with our
Contact Centre
who can help you with your query.
Invalid format
Please enter correct ticket number
Submit
Processing…
Please update the guest's last name as per the reservation.
Departure Airport
Arrival airport
Departure date and time
Arrival date and time
Airline code
Flight number
Ticket number
First name
Last name
Email address
Travel document number
Cabin
Lookup values to select from
Mandatory
Pending
Please upload an attachment to continue.
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Message
Haven't started your journey? Please
call our contact centre
to discuss your upcoming flight, any changes to your existing booking or if you have any general inquiries.
If your flight was booked through a travel agent, contact them directly.
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