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عربي
English
català
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français
Deutsch
português (Brasil)
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Step 2
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Booking reference or Ticket number
*
Last name
*
Booking reference
*
Departure airport
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Departure date and time
*
Arrival airport
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Arrival date and time
*
Airline code
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Flight number
*
Follow Format : EY0000
PNR Issue Date
*
Ticket number
*
Please enter a 13-digit ticket number
First name
*
Last name
*
Email address
*
*
Phone(e.g. +001 for USA followed by contact number)
*
Travel document type
Passport
Resident Alien Card
Permanent Resident Card
Re-entry Permit / Refugee Travel Document
Facilitation Document
Visa or Border Crossing Card
Emirates ID
Travel document number
*
Country of issue
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Cabin
A > First
B > Economy
C > Business
D > Business
E > Economy
F > First
G > Economy
H > Economy
I > Business
J > Business
K > Economy
L > Economy
M > Economy
N > Economy
O > First
P > First
Q > Economy
R > Economy
S > Economy
T > Economy
U > Economy
V > Economy
W > Business
X > Business
Y > Economy
Z > Business
Customer
*
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Detected Language
*
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Is Draft
Is Draft
No
Is Draft
Yes
Creating Case For?
Creating Case For?
Self
Creating Case For?
Someone else
Case Origin
Twitter
CRM
Customer Voice Response
Email
Email Structured Forms
Etihad.com
Etihad Guest Portal
External Portal
Fax
Guest Response
IPC
Internal Portal
IoT
Letter
Live Chat
MEDA Portal
Manage Booking
OCR
Partner Portal
Phone
Proactive
Social
Social Media GSS
Voice Bot
Walk-in
Web Check-in
PNR Found In Lookup
Null
No
Yes
Not Found - Technical Error
If you have a question about an upcoming flight, please get in touch with our
Contact Centre
who can help you with your query.
Invalid format
Please enter correct ticket number
Submit
Processing…
Please update the guest's last name as per the reservation.
Departure Airport
Arrival airport
Departure date and time
Arrival date and time
Airline code
Flight number
Ticket number
First name
Last name
Email address
Travel document number
Cabin
Lookup values to select from
Mandatory
Pending
Please upload an attachment to continue.
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Message
Haven't started your journey? Please
call our contact centre
to discuss your upcoming flight, any changes to your existing booking or if you have any general inquiries.
If your flight was booked through a travel agent, contact them directly.
Departure Airport
Arrival airport
Departure date and time
Arrival date and time
Airline code
Flight number
Ticket number
First name
Last name
Email address
Cabin
is a required field.
